Definitions
For the purposes of this Disclaimer:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to SNACKWAVE SDN. BHD.
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the SNACKWAVE SDN. BHD., accessible from https://snack-wave.com/
- “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
1. Introduction
This Privacy Policy describes how We collect, use, and protect Your personal information when You access or use Our Service.
By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
Personal Data
While using Our Service, We may collect personally identifiable information, including but not limited to:
- Full name
- Email address
- Phone number
- Delivery address
- Payment-related information (processed via third-party providers)
Usage Data
We may also collect information on how the Service is accessed and used, including:
- IP address
- Browser type and version
- Pages visited
- Time and date of visits
- Device information
3. How We Use Your Information
We use the collected data for various purposes, including:
- To process and manage Orders
- To deliver Goods and provide customer support
- To improve and maintain the Service
- To communicate with You regarding Orders, updates, or inquiries
- To detect and prevent fraud or misuse
4. Sharing of Information
We do not sell Your personal data. However, We may share Your information in the following cases:
- Service Providers: Third-party vendors (e.g., payment gateways, delivery partners) to fulfill Orders
- Legal Requirements: When required to comply with applicable laws or regulations
- Business Operations: For internal administrative purposes
All third parties are required to protect Your data and use it only for the intended purpose.
5. Data Security
We take reasonable steps to protect Your personal information from unauthorized access, loss, or misuse.
However, no method of transmission over the internet is 100% secure. While We strive to protect Your data, We cannot guarantee absolute security.
6. Retention of Data
We retain Your personal data only for as long as necessary to:
- Fulfill Orders
- Comply with legal obligations
- Resolve disputes
After this period, Your data may be securely deleted or anonymized.
7. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to:
- Improve user experience
- Analyze website traffic
- Remember user preferences
You can choose to disable cookies through Your browser settings, though some features of the Service may not function properly.
8. Your Rights
Depending on applicable laws, You may have the right to:
- Access Your personal data
- Request correction of inaccurate information
- Request deletion of Your data
- Withdraw consent where applicable
To exercise these rights, please contact Us using the details below.
9. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
10. Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and will become effective immediately.
12. Contact Us
If You have any questions about this Privacy Policy, You may contact Us at:
Email: snackwave_@outlook.com
Website: https://snack-wave.com/
Phone Number: (+60)11-2092 7917